Residential care home · Croydon

Norcrest

30 Norbury Crescent, London, SW16 4LA

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 8 years ago

Norcrest is a residential care home in London, run by Care Expertise Group Limited. CQC registers it for 11 places and supports younger adults and people with a learning disability or autism.

CQC rated it Good overall in February 2018, and Good in all five key questions. Across Croydon, 91% of the 120 rated care homes are Good or Outstanding. The rating is 8 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 17 February 2018 Rated 8 years ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 17 February 2018, 8 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Croydon

Norcrest is in the Good tier, alongside 94 other homes in Croydon. Of the 120 rated care homes here, 91% are Good or Outstanding (England: 83%).

  • Outstanding 3 (2%)
  • Good, with Outstanding areas 1 (1%)
  • Good 95 (78%)
  • Good, with an area to improve 10 (8%)
  • Requires improvement 11 (9%)
  • Not yet rated 2 (2%)

Half of Croydon's ratings are more than 3.9 years old. How tiers work

See all 122 care homes in Croydon →

The provider's other homes

Care Expertise Group Limited runs 5 care homes registered with CQC: 4 Good, 1 Requires improvement.

  • Oak Field
    West Croydon, Croydon · CR0 2UD · Residential care home · 7 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 11 months ago
  • Retreat Lodge
    Thornton Heath, Croydon · CR7 8LY · Residential care home · 7 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Spring Lake
    Wembley, Brent · HA9 9EU · Residential care home · 11 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Maple Manor Care Home
    Nottingham · NG7 4BB · Nursing home · 16 beds
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 8 years ago

All 5 homes run by Care Expertise Group Limited →

Care homes nearby

  • Norbury Hall
    London, Croydon · SW16 4RW · Residential care home · 81 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • The Chestnuts
    Croydon · SW16 4LB · Residential care home · 5 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Norbury Crescent
    London, Croydon · SW16 4JS · Residential care home · 3 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Roselands Residential Care Home
    Norbury, Croydon · SW16 4PY · Residential care home · 18 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Warwick House
    Thornton Heath, Croydon · CR7 7NN · Residential care home · 6 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Joybrook
    London, Lambeth · SW16 3AU · Residential care home · 15 beds1.1 km
    Requires improvement S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago

More care homes near SW16 4LA →