Residential care home · Halton

Norton Lodge

18 Norton Village, Norton, Runcorn, WA7 6QA

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 1 year ago

01928714792

Norton Lodge is a residential care home in Runcorn in Halton, run by Norton Lodge Limited. It has 32 registered beds and supports older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs.

Its latest CQC rating, published August 2025, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 75% of care homes in Halton are rated Good or Outstanding.

CQC rating

Requires improvement

Published 26 August 2025 Rated 1 year ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Halton

Norton Lodge is in the Requires improvement tier, alongside 5 other homes in Halton. Of the 24 rated care homes here, 75% are Good or Outstanding (England: 83%).

Good 15 (60%)
Good, with an area to improve 3 (12%)
Requires improvement 6 (24%)
Not yet rated 1 (4%)

Half of Halton's ratings are more than 4.4 years old. How tiers work

See all 25 care homes in Halton →

Care homes nearby

Smithy Forge
Runcorn, Halton · WA7 6PZ · Residential care home · 6 beds0.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 month ago
Beechcroft Nursing and Residential Home
Runcorn, Halton · WA7 2TP · Nursing home · 67 beds2.0 km

Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 2 years ago
Creative Support - Bredon Respite Service
Runcorn, Halton · WA7 2TJ · Residential care home · 4 beds2.0 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
St Lukes Care Home
Runcorn, Halton · WA7 2SU · Nursing home · 60 beds2.2 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
Croftwood
Runcorn, Halton · WA7 5YP · Residential care home · 47 beds2.9 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Simonsfield Care Home
Runcorn, Halton · WA7 5XE · Residential care home · 63 beds3.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near WA7 6QA →

Key facts

Type: Residential care home
Beds: 32
Provider: Norton Lodge Limited
Registered manager: Not listed
Registered with CQC since: 19 January 2016
Local authority: Halton
CQC location ID: 1-2422463210

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Mental health

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?