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Residential care home · Cornwall

Our House

South Petherwin, Launceston, PL15 7LQ

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 6 years ago
01566786736

Our House is a residential care home in Launceston, run by Promoting Active Support Limited. CQC registers it for 8 places and supports people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment.

CQC rated it Requires improvement overall in April 2020. It was rated Good for effective, caring and responsive. Across Cornwall, 81% of the 194 rated care homes are Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement
Published 1 April 2020 Rated 6 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 1 April 2020, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Cornwall

Our House is in the Requires improvement tier, alongside 33 other homes in Cornwall. Of the 194 rated care homes here, 81% are Good or Outstanding (England: 83%).

  • Outstanding 5 (3%)
  • Good, with Outstanding areas 7 (4%)
  • Good 132 (66%)
  • Good, with an area to improve 14 (7%)
  • Requires improvement 34 (17%)
  • Inadequate 2 (1%)
  • Not yet rated 5 (3%)

Half of Cornwall's ratings are more than 4.0 years old. How tiers work

See all 199 care homes in Cornwall →

The provider's other homes

Promoting Active Support Limited runs 2 care homes registered with CQC: 1 Good, 1 Requires improvement.

  • Newport Square
    Launceston, Cornwall · PL15 8EN · Residential care home · 3 beds
    Good SECRW Rated 3 years ago

All 2 homes run by Promoting Active Support Limited →

Care homes nearby

  • Penbownder House
    Launceston, Cornwall · PL15 7ES · Residential care home · 34 beds3.0 km
    Requires improvement SECRW Rated 1 year ago
  • Pen Inney House
    Launceston, Cornwall · PL15 7QD · Residential care home · 20 beds3.2 km
    Requires improvement SECRW Rated 3 years ago
  • HF Trust - Chy Keres
    Launceston, Cornwall · PL15 7EU · Residential care home · 6 beds3.3 km
    Good SECRW Rated 3 years ago
  • Kernow House
    Launceston, Cornwall · PL15 9HP · Nursing home · 85 beds3.8 km
    Good SECRW Rated 6 years ago
  • Pendruccombe House
    Launceston, Cornwall · PL15 9HF · Nursing home · 54 beds4.6 km
    Good SECRW Rated 7 years ago
  • No. 18
    Launceston, Cornwall · PL15 7PR · Residential care home · 3 beds4.8 km
    Good SECRW Rated 2 years ago

More care homes near PL15 7LQ →