Phoenix House is a residential care home in Kings Lynn, run by John & Mrs Valerie Bailey. It is registered for up to 7 residents and supports people with a learning disability or autism.
CQC rated it Good overall in May 2025, and Good in all five key questions. Across Norfolk, 65% of the 295 rated care homes are Good or Outstanding.
CQC rating
Good
Published 20 May 2025
Rated 1 year ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Read the full inspection report on cqc.org.uk ↗
How it compares in Norfolk
Phoenix House is in the Good tier, alongside 119 other homes in Norfolk.
Of the 295 rated care homes here, 65% are Good or Outstanding
(England: 83%).
- Outstanding 18 (6%)
- Good, with Outstanding areas 12 (4%)
- Good 120 (39%)
- Good, with an area to improve 43 (14%)
- Requires improvement 92 (30%)
- Inadequate 10 (3%)
- Not yet rated 16 (5%)
Half of Norfolk's ratings are more than 6.4 years old. How tiers work
See all 311 care homes in Norfolk →
Care homes nearby
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The Close
Kings Lynn, Norfolk · PE31 7PT · Residential care home · 30 beds0.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Requires improvement
Rated 11 months ago
-
Summerville House
Kings Lynn, Norfolk · PE31 7BH · Residential care home · 26 beds2.6 km
Good
S: GoodE: Requires improvementC: GoodR: GoodW: Good
Rated 6 years ago
-
Rebecca Court
Kings Lynn, Norfolk · PE31 7EF · Residential care home · 38 beds3.1 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 4 years ago
-
Millbridge Care Home
Kings Lynn, Norfolk · PE31 7HY · Nursing home · 53 beds3.5 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
-
Fridhem Rest Home
Kings Lynn, Norfolk · PE31 7AB · Residential care home · 25 beds3.5 km
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 4 years ago
-
The Gables Residential Home
Kings Lynn, Norfolk · PE31 6HS · Residential care home · 24 beds3.7 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 9 years ago
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