Residential care home · Worcestershire

Phoenix House

122 Bromyard Road, Worcester, WR2 5DJ

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 6 years ago

Phoenix House is a residential care home in Worcester in Worcestershire, run by April Rai Limited. It is registered for up to 10 residents and supports people with a learning disability or autism.

Its latest CQC rating, published October 2019, is Requires improvement overall. It was rated Good for caring and responsive. This rating was carried over from the home's previous registration, usually after a change of owner. For comparison, 84% of care homes in Worcestershire are rated Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement
Published 10 October 2019 Rated 6 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 10 October 2019, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Rating inherited from this home's previous registration (for example after a change of provider).

Read the full inspection report on cqc.org.uk ↗

How it compares in Worcestershire

Phoenix House is in the Requires improvement tier, alongside 24 other homes in Worcestershire. Of the 162 rated care homes here, 84% are Good or Outstanding (England: 83%).

  • Outstanding 7 (4%)
  • Good, with Outstanding areas 3 (2%)
  • Good 108 (63%)
  • Good, with an area to improve 18 (11%)
  • Requires improvement 25 (15%)
  • Inadequate 1 (1%)
  • Not yet rated 9 (5%)

Half of Worcestershire's ratings are more than 4.1 years old. How tiers work

See all 171 care homes in Worcestershire →

The provider's other homes

April Rai Limited runs 2 care homes registered with CQC: 2 Requires improvement.

  • Ashville House
    London, Waltham Forest · E11 4DS · Residential care home · 3 beds
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 2 years ago

All 2 homes run by April Rai Limited →

Care homes nearby

  • 95 Bromyard Road
    Worcester, Worcestershire · WR2 5BZ · Residential care home · 6 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Regent Residential Care Home
    Worcester, Worcestershire · WR2 4HF · Residential care home · 64 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Juniper House Residential Care Home
    Worcester, Worcestershire · WR2 5FJ · Residential care home · 60 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Brookview Neurological Centre-Inspire Neurocare (Worcester)
    Worcester, Worcestershire · WR2 6AS · Nursing home · 43 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Constable House
    Worcester, Worcestershire · WR2 5RB · Residential care home · 6 beds1.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Bedwardine House Residential Care Home
    Worcester, Worcestershire · WR2 5SU · Residential care home · 25 beds1.5 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated

More care homes near WR2 5DJ →