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Residential care home · Bournemouth, Christchurch and Poole

Portelet Lodge Care Home

42 Westby Road, Boscombe, Bournemouth, BH5 1HD

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated this month
01202398982

Portelet Lodge Care Home is a residential care home in Bournemouth, run by Portelet Care Limited. It is registered for up to 23 residents and supports older people, people living with dementia, younger adults and people with mental health needs.

CQC rated it Requires improvement overall in August 2026. It was rated Good for caring and responsive. Across Bournemouth, Christchurch and Poole, 96% of the 127 rated care homes are Good or Outstanding.

CQC rating

Requires improvement
Published 24 August 2026 Rated this month
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Bournemouth, Christchurch and Poole

Portelet Lodge Care Home is in the Requires improvement tier, alongside 4 other homes in Bournemouth, Christchurch and Poole. Of the 127 rated care homes here, 96% are Good or Outstanding (England: 83%).

  • Outstanding 7 (5%)
  • Good, with Outstanding areas 8 (6%)
  • Good 103 (80%)
  • Good, with an area to improve 4 (3%)
  • Requires improvement 5 (4%)
  • Not yet rated 2 (2%)

Half of Bournemouth, Christchurch and Poole's ratings are more than 2.5 years old. How tiers work

See all 129 care homes in Bournemouth, Christchurch and Poole →

The provider's other homes

Portelet Care Limited runs 3 care homes registered with CQC: 1 Good, 1 Requires improvement, 1 Not yet rated.

  • Portelet House Care Home
    Bournemouth, Bournemouth, Christchurch and Poole · BH6 3SY · Residential care home · 15 beds
    Good SECRW Rated 7 years ago
  • Portelet Grange
    Bournemouth, Bournemouth, Christchurch and Poole · BH6 3PA · Residential care home · 8 beds
    Not yet rated SECRW

All 3 homes run by Portelet Care Limited →

Care homes nearby

  • Clifton House
    Bournemouth, Bournemouth, Christchurch and Poole · BH5 1HW · Residential care home · 23 beds0.1 km
    Good SECRW Rated 1 year ago
  • Florence Road
    Bournemouth, Bournemouth, Christchurch and Poole · BH5 1HQ · Nursing home · 43 beds0.1 km
    Good SECRW Rated 1 year ago
  • Portelet Manor Rest Home
    Bournemouth, Bournemouth, Christchurch and Poole · BH5 1HJ · Residential care home · 28 beds0.2 km
    Good SECRW Rated 1 year ago
  • Ventana Homes Limited
    Bournemouth, Bournemouth, Christchurch and Poole · BH5 1HJ · Residential care home · 8 beds0.2 km
    Good SECRW Rated 7 years ago
  • Seacliff Care Home
    Bournemouth, Bournemouth, Christchurch and Poole · BH5 1JF · Residential care home · 24 beds0.3 km
    Good SECRW Rated 3 years ago
  • Clarendon House
    Bournemouth, Bournemouth, Christchurch and Poole · BH5 1HN · Residential care home · 8 beds0.3 km
    Good SECRW Rated 3 years ago

More care homes near BH5 1HD →