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Nursing home · Gateshead

Primrose House

2 Crowhall Lane, Felling, Gateshead, NE10 9PU

Good SafeEffectiveCaringResponsiveWell-led Rated 1 year ago
01914950585

Primrose House is a nursing home in Gateshead in Gateshead, run by Primrose House Ltd. It is registered for up to 65 residents and supports older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.

Its latest CQC rating, published August 2025, is Good overall. It was rated Requires improvement for well-led. For comparison, 96% of care homes in Gateshead are rated Good or Outstanding.

CQC rating

Good
Published 21 August 2025 Rated 1 year ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Gateshead

Primrose House is in the Good, with an area to improve tier, alongside 3 other homes in Gateshead. Of the 48 rated care homes here, 96% are Good or Outstanding (England: 83%).

  • Outstanding 2 (4%)
  • Good, with Outstanding areas 4 (8%)
  • Good 36 (75%)
  • Good, with an area to improve 4 (8%)
  • Requires improvement 2 (4%)

Half of Gateshead's ratings are more than 1.9 years old. How tiers work

See all 48 care homes in Gateshead →

Care homes nearby

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