Nursing home · Walsall

Rushall Care Home

204 Lichfield Road, Walsall, WS4 1SA

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 2 months ago

01922635328 Website ↗

Rushall Care Home is a nursing home in Walsall in Walsall, run by Navigation Care Limited. It is registered for up to 39 residents and supports older people, people living with dementia, younger adults and people with a learning disability or autism.

Its latest CQC rating, published July 2026, is Requires improvement overall, and Requires improvement in all five key questions. For comparison, 69% of care homes in Walsall are rated Good or Outstanding.

CQC rating

Requires improvement

Published 3 July 2026 Rated 2 months ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Walsall

Rushall Care Home is in the Requires improvement tier, alongside 16 other homes in Walsall. Of the 58 rated care homes here, 69% are Good or Outstanding (England: 83%).

Outstanding 2 (3%)
Good 28 (45%)
Good, with an area to improve 10 (16%)
Requires improvement 17 (27%)
Inadequate 1 (2%)
Not yet rated 4 (6%)

Half of Walsall's ratings are more than 3.4 years old. How tiers work

See all 62 care homes in Walsall →

The provider's other homes

Navigation Care Limited runs 2 care homes registered with CQC: 1 Good, 1 Requires improvement.

Alexia Court Care Home
Walsall · WS3 1BT · Nursing home · 35 beds

Good S: GoodE: GoodC: GoodR: Requires improvementW: Good Rated 3 years ago

All 2 homes run by Navigation Care Limited →

Care homes nearby

Leighswood
Walsall · WS4 1ED · Residential care home · 23 beds0.5 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 4 years ago
Harden Hall
Walsall · WS3 1RF · Residential care home · 54 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
Lonsdale House
Walsall · WS4 2DH · Residential care home · 15 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Pegasus Care – Harden
Walsall · WS3 1RQ · Residential care home · 6 beds0.9 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
Alexia Court Care Home
Walsall · WS3 1BT · Nursing home · 35 beds1.2 km

Good S: GoodE: GoodC: GoodR: Requires improvementW: Good Rated 3 years ago
Arboretum Nursing Home
Walsall · WS2 7AF · Nursing home · 54 beds1.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near WS4 1SA →

Key facts

Type: Nursing home
Beds: 39
Provider: Navigation Care Limited
Registered manager: Philip Toomer-Smith
Registered with CQC since: 1 April 2015
Local authority: Walsall
CQC location ID: 1-2011464726

Who it cares for

Older people
Dementia
Younger adults (18–65)
Learning disability or autism

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?