Residential care home · Hillingdon

Seymour House-Northwood

34 to 38 Chester Road, Northwood, HA6 1BQ

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 1 year ago

01923823466

Seymour House-Northwood is a residential care home in Northwood in Hillingdon, run by Seymour House Residential Care Homes Limited. It is registered for up to 36 residents and supports older people, people living with dementia and younger adults.

Its latest CQC rating, published July 2025, is Requires improvement overall. It was rated Good for effective and responsive. For comparison, 91% of care homes in Hillingdon are rated Good or Outstanding.

CQC rating

Requires improvement

Published 21 July 2025 Rated 1 year ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Hillingdon

Seymour House-Northwood is in the Requires improvement tier, alongside 3 other homes in Hillingdon. Of the 43 rated care homes here, 91% are Good or Outstanding (England: 83%).

Good 36 (80%)
Good, with an area to improve 3 (7%)
Requires improvement 4 (9%)
Not yet rated 2 (4%)

Half of Hillingdon's ratings are more than 1.9 years old. How tiers work

See all 45 care homes in Hillingdon →

Care homes nearby

Eastbury Nursing Home
Northwood, Hillingdon · HA6 3AL · Nursing home · 20 beds0.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
Frithwood Nursing Home
Northwood, Hillingdon · HA6 3LY · Nursing home · 26 beds0.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
Erskine Hall Care Home
Northwood, Hertfordshire · HA6 3PA · Nursing home · 74 beds0.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Northwood Nursing Home
Northwood, Hertfordshire · HA6 3LN · Nursing home · 35 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Mountview
Northwood, Hillingdon · HA6 2RD · Residential care home · 10 beds1.1 km

Good S: GoodE: GoodC: Requires improvementR: GoodW: Good Rated 4 years ago
Santa Care
Northwood, Hillingdon · HA6 1PW · Residential care home · 4 beds1.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago

More care homes near HA6 1BQ →

Key facts

Type: Residential care home
Beds: 36
Provider: Seymour House Residential Care Homes Limited
Registered manager: Miglena Lucas
Registered with CQC since: 15 September 2016
Local authority: Hillingdon
CQC location ID: 1-2920921985

Who it cares for

Older people
Dementia
Younger adults (18–65)

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?