Shetland House is a residential care home in Whitby, run by Town & Country Care (Whitby) Ltd. It is registered for up to 5 residents and supports older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment.
CQC rated it Good overall in January 2019, and Good in all five key questions. Across North Yorkshire, 86% of the 190 rated care homes are Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Good
Published 24 January 2019
Rated 7 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 24 January 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in North Yorkshire
Shetland House is in the Good tier, alongside 125 other homes in North Yorkshire.
Of the 190 rated care homes here, 86% are Good or Outstanding
(England: 83%).
- Outstanding 7 (4%)
- Good, with Outstanding areas 7 (4%)
- Good 126 (64%)
- Good, with an area to improve 24 (12%)
- Requires improvement 25 (13%)
- Inadequate 1 (1%)
- Not yet rated 6 (3%)
Half of North Yorkshire's ratings are more than 5.6 years old. How tiers work
See all 196 care homes in North Yorkshire →
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