Nursing home · Birmingham

Step-forward support services

129 Millfield Road, Birmingham, B20 1EA

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 7 years ago
07411381412 Website ↗

Step-forward support services is a nursing home in Birmingham in Birmingham, run by Ignite Health And Home Care Services Ltd. It has 5 registered beds and supports older people, younger adults and people with mental health needs.

Its latest CQC rating, published July 2019, is Good overall, and Good in all five key questions. For comparison, 77% of care homes in Birmingham are rated Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 12 July 2019 Rated 7 years ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 12 July 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Birmingham

Step-forward support services is in the Good tier, alongside 138 other homes in Birmingham. Of the 246 rated care homes here, 77% are Good or Outstanding (England: 83%).

  • Outstanding 3 (1%)
  • Good, with Outstanding areas 6 (2%)
  • Good 139 (51%)
  • Good, with an area to improve 41 (15%)
  • Requires improvement 54 (20%)
  • Inadequate 3 (1%)
  • Not yet rated 25 (9%)

Half of Birmingham's ratings are more than 6.6 years old. How tiers work

See all 271 care homes in Birmingham →

The provider's other homes

Ignite Health And Home Care Services Ltd runs 2 care homes registered with CQC: 2 Good.

  • Step Forward Support
    Birmingham · B20 2PQ · Residential care home · 5 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago

All 2 homes run by Ignite Health And Home Care Services Ltd →

Care homes nearby

  • Ashmill Residential Care Home
    Birmingham · B20 1EA · Residential care home · 19 beds0.0 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 6 years ago
  • Silverbirch Home
    Birmingham · B20 1DR · Residential care home · 9 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Robert Harvey House
    Birmingham · B20 1AD · Nursing home · 52 beds0.7 km
    Good S: GoodE: OutstandingC: GoodR: GoodW: Good Rated 8 years ago
  • Acorn Care Home
    Birmingham · B20 2PL · Nursing home · 31 beds0.9 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • Primrose Place
    Birmingham · B20 2JD · Residential care home · 5 beds1.0 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Morning Stars
    Birmingham · B20 2JD · Residential care home · 20 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 6 years ago

More care homes near B20 1EA →