Residential care home · Norfolk

Sunnycroft Care Home

113-115 Fakenham Road, Taverham, Norwich, NR8 6QB

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 5 years ago

01603261957

Sunnycroft Care Home is a residential care home in Norwich in Norfolk, run by Sunnycroft Care Home Limited. It is registered for up to 50 residents and supports older people, people living with dementia and people with a physical disability.

Its latest CQC rating, published September 2021, is Requires improvement overall. It was rated Good for responsive; Inadequate for well-led. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding. The rating is 5 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement

Published 7 September 2021 Rated 5 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Inadequate

Older rating. Published 7 September 2021, 5 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

Sunnycroft Care Home is in the Requires improvement tier, alongside 91 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

Outstanding 18 (6%)
Good, with Outstanding areas 12 (4%)
Good 120 (39%)
Good, with an area to improve 43 (14%)
Requires improvement 92 (30%)
Inadequate 10 (3%)
Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

Care homes nearby

Two Acres Care Home
Norwich, Norfolk · NR8 6QN · Nursing home · 115 beds0.7 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 7 years ago
Brooklands Nursing & Residential Home
Norwich, Norfolk · NR8 6HB · Nursing home · 70 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
Badgers Wood
Norwich, Norfolk · NR8 6EF · Residential care home · 37 beds0.9 km

Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
Oak Farm
Norwich, Norfolk · NR8 6AD · Nursing home · 32 beds1.2 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
Casarita
Norwich, Norfolk · NR8 6AD · Residential care home · 7 beds1.2 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 8 years ago
Oak Court
Norwich, Norfolk · NR8 6LF · Nursing home · 19 beds1.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near NR8 6QB →

Key facts

Type: Residential care home
Beds: 50
Provider: Sunnycroft Care Home Limited
Registered manager: Tina Hannant
Registered with CQC since: 6 January 2016
Local authority: Norfolk
CQC location ID: 1-2222731051

Who it cares for

Older people
Dementia
Physical disability

Service user groups registered with CQC.

Questions to ask on a visit

The CQC rating is from September 2021. Has the manager or owner changed since then?
CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?