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Residential care home · Norfolk

Swaffham House Care Home

Jack Boddy Way, Swaffham, PE37 7HJ

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 5 years ago
01760720330 Website ↗

Swaffham House Care Home is a residential care home in Swaffham in Norfolk, run by Kingsley Healthcare (Swaffham) Limited. It has 75 registered beds and supports older people, people living with dementia, younger adults and people with mental health needs.

Its latest CQC rating, published October 2020, is Requires improvement overall. It was rated Good for effective. This rating was carried over from the home's previous registration, usually after a change of owner. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding. The rating is 5 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement
Published 16 October 2020 Rated 5 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Requires improvement
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 16 October 2020, 5 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Rating inherited from this home's previous registration (for example after a change of provider).

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

Swaffham House Care Home is in the Requires improvement tier, alongside 91 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 120 (39%)
  • Good, with an area to improve 43 (14%)
  • Requires improvement 92 (30%)
  • Inadequate 10 (3%)
  • Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

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