Residential care home · Wirral

The Dales Care Home

6 Marine Park, Wirral, CH48 5HW

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 4 years ago

The Dales Care Home is a residential care home in Wirral, run by The Dales (Northwest) Limited (part of We Care Group). It has 31 registered beds and supports older people, people living with dementia, younger adults and people with a physical disability.

CQC rated it Requires improvement overall in March 2022. It was rated Good for effective, caring and responsive. Across Wirral, 71% of the 103 rated care homes are Good or Outstanding.

CQC rating

Requires improvement

Published 22 March 2022 Rated 4 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Wirral

The Dales Care Home is in the Requires improvement tier, alongside 25 other homes in Wirral. Of the 103 rated care homes here, 71% are Good or Outstanding (England: 83%).

Good, with Outstanding areas 5 (5%)
Good 54 (49%)
Good, with an area to improve 14 (13%)
Requires improvement 26 (23%)
Inadequate 4 (4%)
Not yet rated 8 (7%)

Half of Wirral's ratings are more than 4.2 years old. How tiers work

See all 111 care homes in Wirral →

Care homes nearby

Abbeyfield Lear House
Wirral · CH48 5DT · Residential care home · 33 beds0.4 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 1 year ago
Riversdale Nursing Home
Wirral · CH48 4EZ · Residential care home · 40 beds0.8 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
Meols Drive Care Home with Nursing
Wirral · CH47 4AQ · Nursing home · 12 beds1.3 km

Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago
The Old Garden Care Home
Wirral · CH47 4AQ · Nursing home · 40 beds1.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 10 months ago
The Court
Wirral · CH47 1HH · Residential care home · 17 beds1.5 km

Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 2 years ago
Red Rocks Nursing Home
Wirral · CH47 1HZ · Nursing home · 24 beds1.5 km

Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 5 months ago

More care homes near CH48 5HW →

Key facts

Type: Residential care home
Beds: 31
Provider: The Dales (Northwest) Limited
Registered manager: Amy Connah
Registered with CQC since: 14 January 2011
Local authority: Wirral
CQC location ID: 1-123001172

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?