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Residential care home · Essex

The Haven

84 Harwich Road, Colchester, CO4 3BS

Good SafeEffectiveCaringResponsiveWell-led Rated 6 years ago
01206867143

The Haven is a residential care home in Colchester, run by Comfort Care Services (Colchester) Limited. It is registered for up to 32 residents and supports older people and people living with dementia.

CQC rated it Good overall in March 2020. It was rated Requires improvement for safe. Across Essex, 83% of the 369 rated care homes are Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 5 March 2020 Rated 6 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 5 March 2020, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Essex

The Haven is in the Good, with an area to improve tier, alongside 48 other homes in Essex. Of the 369 rated care homes here, 83% are Good or Outstanding (England: 83%).

  • Outstanding 7 (2%)
  • Good, with Outstanding areas 16 (4%)
  • Good 236 (60%)
  • Good, with an area to improve 49 (12%)
  • Requires improvement 58 (15%)
  • Inadequate 3 (1%)
  • Not yet rated 24 (6%)

Half of Essex's ratings are more than 5.1 years old. How tiers work

See all 393 care homes in Essex →

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