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Residential care home · Portsmouth

The Haven Heights Care Home Ltd

191 Havant Road, Drayton, Portsmouth, PO6 1EE

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 3 years ago
02392372356 Website ↗

The Haven Heights Care Home Ltd is a residential care home in Portsmouth in Portsmouth, run by The Haven Heights Care Home Ltd. CQC registers it for 20 places and supports older people, people living with dementia, people with a physical disability and people with a sensory impairment.

Its latest CQC rating, published March 2023, is Requires improvement overall. It was rated Good for caring and responsive. This rating was carried over from the home's previous registration, usually after a change of owner. For comparison, 70% of care homes in Portsmouth are rated Good or Outstanding.

CQC rating

Requires improvement
Published 15 March 2023 Rated 3 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Rating inherited from this home's previous registration (for example after a change of provider).

Read the full inspection report on cqc.org.uk ↗

How it compares in Portsmouth

The Haven Heights Care Home Ltd is in the Requires improvement tier, alongside 8 other homes in Portsmouth. Of the 30 rated care homes here, 70% are Good or Outstanding (England: 83%).

  • Good, with Outstanding areas 1 (3%)
  • Good 18 (60%)
  • Good, with an area to improve 2 (7%)
  • Requires improvement 9 (30%)

Half of Portsmouth's ratings are more than 5.5 years old. How tiers work

See all 30 care homes in Portsmouth →

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