Residential care home · Stoke-on-Trent

The Hollies

9 Shirley Road, Hanley, Stoke-On-Trent, ST1 3PF

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 7 years ago
01782205064

The Hollies is a residential care home in Stoke-On-Trent, run by Delam Care Limited (part of CareTech Community Services). It is registered for up to 21 residents and supports people with a physical disability, people with a learning disability or autism and people with mental health needs.

CQC rated it Good overall in January 2019, and Good in all five key questions. Across Stoke-on-Trent, 81% of the 77 rated care homes are Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 29 January 2019 Rated 7 years ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 29 January 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Stoke-on-Trent

The Hollies is in the Good tier, alongside 48 other homes in Stoke-on-Trent. Of the 77 rated care homes here, 81% are Good or Outstanding (England: 83%).

  • Outstanding 3 (4%)
  • Good, with Outstanding areas 3 (4%)
  • Good 49 (60%)
  • Good, with an area to improve 7 (9%)
  • Requires improvement 15 (18%)
  • Not yet rated 5 (6%)

Half of Stoke-on-Trent's ratings are more than 6.7 years old. How tiers work

See all 82 care homes in Stoke-on-Trent →

The provider's other homes

Delam Care Limited runs 7 care homes registered with CQC: 6 Good, 1 Not yet rated.

  • Mimosa
    Stoke On Trent, Stoke-on-Trent · ST1 4DT · Residential care home · 5 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • New Lodge
    Longton, Stoke-on-Trent · ST3 7NE · Residential care home · 5 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Poplars
    Stoke On Trent, Stoke-on-Trent · ST1 3BL · Residential care home · 6 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Shamu
    Stoke On Trent, Stoke-on-Trent · ST1 3AY · Residential care home · 6 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • The Cedars
    Stoke On Trent, Stoke-on-Trent · ST1 3BQ · Residential care home · 6 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Jasmine
    Stoke-On-Trent · ST1 3BL · Residential care home · 5 beds
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated

All 7 homes run by Delam Care Limited →

Care homes nearby

  • The Cedars
    Stoke On Trent, Stoke-on-Trent · ST1 3BQ · Residential care home · 6 beds0.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Westcroft Nursing Home Ltd
    Stoke On Trent, Stoke-on-Trent · ST1 3BQ · Nursing home · 28 beds0.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Jasmine
    Stoke-On-Trent · ST1 3BL · Residential care home · 5 beds0.1 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Poplars
    Stoke On Trent, Stoke-on-Trent · ST1 3BL · Residential care home · 6 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Mimosa
    Stoke On Trent, Stoke-on-Trent · ST1 4DT · Residential care home · 5 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Shamu
    Stoke On Trent, Stoke-on-Trent · ST1 3AY · Residential care home · 6 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near ST1 3PF →