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Residential care home · Kent

The Laleham

117-121, Central Parade, Herne Bay, CT6 5JN

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 5 years ago
01227374898

The Laleham is a residential care home in Herne Bay in Kent, run by The Laleham Ltd (part of Mr B and Mr S Sohal). It has 60 registered beds and supports older people, people living with dementia and younger adults.

Its latest CQC rating, published July 2021, is Requires improvement overall, and Requires improvement in all five key questions. For comparison, 79% of care homes in Kent are rated Good or Outstanding. The rating is 5 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement
Published 14 July 2021 Rated 5 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Requires improvement
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 14 July 2021, 5 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Kent

The Laleham is in the Requires improvement tier, alongside 87 other homes in Kent. Of the 461 rated care homes here, 79% are Good or Outstanding (England: 83%).

  • Outstanding 17 (4%)
  • Good, with Outstanding areas 15 (3%)
  • Good 287 (59%)
  • Good, with an area to improve 46 (10%)
  • Requires improvement 88 (18%)
  • Inadequate 8 (2%)
  • Not yet rated 22 (5%)

Half of Kent's ratings are more than 5.5 years old. How tiers work

See all 483 care homes in Kent →

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