Residential care home · Norfolk

The Limes

16a Drayton Wood Road, Hellesdon, Norwich, NR6 5BY

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 3 years ago

The Limes is a residential care home in Norwich in Norfolk, run by MAPS Properties Limited. It has 46 registered beds and supports older people, people living with dementia and younger adults.

Its latest CQC rating, published October 2022, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding.

CQC rating

Requires improvement

Published 5 October 2022 Rated 3 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

The Limes is in the Requires improvement tier, alongside 91 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

Outstanding 18 (6%)
Good, with Outstanding areas 12 (4%)
Good 120 (39%)
Good, with an area to improve 43 (14%)
Requires improvement 92 (30%)
Inadequate 10 (3%)
Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

The provider's other homes

MAPS Properties Limited runs 3 care homes registered with CQC: 1 Good, 2 Requires improvement.

Nightingale Care Home
Dereham, Norfolk · NR20 3LQ · Residential care home · 47 beds

Good S: GoodE: Requires improvementC: GoodR: GoodW: Good Rated 7 years ago
Walsham Grange
North Walsham, Norfolk · NR28 0DN · Residential care home · 75 beds

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 4 years ago

All 3 homes run by MAPS Properties Limited →

Care homes nearby

Woodland Care Home
Norwich, Norfolk · NR6 5RQ · Nursing home · 46 beds0.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Cascade (Charlton House)
Norwich, Norfolk · NR6 5AA · Residential care home · 8 beds0.7 km

Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 6 years ago
Redlands House
Norwich, Norfolk · NR6 5PB · Residential care home · 41 beds1.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
Hellesdon Bungalows
Norwich, Norfolk · NR6 5LN · Residential care home · 8 beds1.5 km

Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 2 years ago
Cascade Peters House
Norwich, Norfolk · NR8 5BY · Residential care home · 5 beds2.0 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
Badgers Wood
Norwich, Norfolk · NR8 6EF · Residential care home · 37 beds2.2 km

Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago

More care homes near NR6 5BY →

Key facts

Type: Residential care home
Beds: 46
Provider: MAPS Properties Limited
Registered manager: Luke Evans
Registered with CQC since: 13 May 2013
Local authority: Norfolk
CQC location ID: 1-710897801

Who it cares for

Older people
Dementia
Younger adults (18–65)

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?