Residential care home · Gateshead

The Manor House Whickham

The Bank Top, Whickham, Gateshead, NE16 4AT

Outstanding Safe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Outstanding Rated 7 years ago
01914960111 Website ↗

The Manor House Whickham is a residential care home in Gateshead in Gateshead, run by Hadrian Healthcare (Whickham) Limited (part of Hadrian Healthcare Limited). It is registered for up to 75 residents and supports older people, people living with dementia and younger adults.

Its latest CQC rating, published September 2019, is Outstanding overall. It was rated Good for safe, effective and responsive. For comparison, 96% of care homes in Gateshead are rated Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Outstanding
Published 3 September 2019 Rated 7 years ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Outstanding
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Outstanding

Older rating. Published 3 September 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Gateshead

The Manor House Whickham is in the Outstanding tier, alongside 1 other home in Gateshead. Of the 48 rated care homes here, 96% are Good or Outstanding (England: 83%).

  • Outstanding 2 (4%)
  • Good, with Outstanding areas 4 (8%)
  • Good 36 (75%)
  • Good, with an area to improve 4 (8%)
  • Requires improvement 2 (4%)

Half of Gateshead's ratings are more than 1.9 years old. How tiers work

See all 48 care homes in Gateshead →

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