Nursing home · Bedford

The Marbrook Centre

Phoenix Park, Eaton Socon, St Neots, PE19 8EP

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 7 months ago

The Marbrook Centre is a nursing home in St Neots in Bedford, run by Marbrook Limited. It is registered for up to 82 residents and supports older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment.

Its latest CQC rating, published January 2026, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 78% of care homes in Bedford are rated Good or Outstanding.

CQC rating

Requires improvement

Published 22 January 2026 Rated 7 months ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Bedford

The Marbrook Centre is in the Requires improvement tier, alongside 13 other homes in Bedford. Of the 69 rated care homes here, 78% are Good or Outstanding (England: 83%).

Outstanding 5 (7%)
Good, with Outstanding areas 2 (3%)
Good 37 (51%)
Good, with an area to improve 10 (14%)
Requires improvement 14 (19%)
Inadequate 1 (1%)
Not yet rated 3 (4%)

Half of Bedford's ratings are more than 3.6 years old. How tiers work

See all 72 care homes in Bedford →

Care homes nearby

Nelson Lodge
St Neots, Cambridgeshire · PE19 8AB · Residential care home · 64 beds0.9 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
The Hillings
St Neots, Cambridgeshire · PE19 8HZ · Residential care home · 72 beds1.0 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Oakley House
Eaton Socon, Cambridgeshire · PE19 8BP · Residential care home · 8 beds1.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Cranwell Court
Bedford · MK44 3AS · Residential care home · 7 beds1.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
Pathway House
Bedford · MK44 3AS · Residential care home · 12 beds1.5 km

Outstanding S: GoodE: OutstandingC: OutstandingR: GoodW: Good Rated 1 year ago
Wyboston Lodge
Bedford · MK44 3AS · Residential care home · 4 beds1.5 km

Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near PE19 8EP →

Key facts

Type: Nursing home
Beds: 82
Provider: Marbrook Limited
Registered manager: Tracy Haddock
Registered with CQC since: 21 March 2016
Local authority: Bedford
CQC location ID: 1-2476083865

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Learning disability or autism
Mental health
Sensory impairment

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?