The Pines is a residential care home in Hindhead in Surrey, run by Whitmore Vale Housing Association Limited. It has 6 registered beds and supports older people, younger adults, people with a physical disability and people with a learning disability or autism.
Its latest CQC rating, published November 2017, is Good overall, and Good in all five key questions. For comparison, 81% of care homes in Surrey are rated Good or Outstanding. The rating is 8 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Good
Published 21 November 2017
Rated 8 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 21 November 2017, 8 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Surrey
The Pines is in the Good tier, alongside 218 other homes in Surrey.
Of the 336 rated care homes here, 81% are Good or Outstanding
(England: 83%).
- Outstanding 14 (4%)
- Good, with Outstanding areas 16 (5%)
- Good 219 (63%)
- Good, with an area to improve 23 (7%)
- Requires improvement 63 (18%)
- Inadequate 1 (0%)
- Not yet rated 12 (3%)
Half of Surrey's ratings are more than 4.1 years old. How tiers work
See all 348 care homes in Surrey →
The provider's other homes
Whitmore Vale Housing Association Limited runs 5 care homes registered with CQC: 5 Good.
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Beaufort House
Woking, Surrey · GU21 2TD · Residential care home · 7 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 8 years ago
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Haven House
Haslemere, Surrey · GU27 2QG · Residential care home · 9 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
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Westlands
Woking, Surrey · GU22 7UL · Residential care home · 7 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 8 years ago
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Whitmore Vale House
Hindhead, Surrey · GU26 6NL · Residential care home · 20 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
All 5 homes run by Whitmore Vale Housing Association Limited →
Care homes nearby
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Whitmore Vale House
Hindhead, Surrey · GU26 6NL · Residential care home · 20 beds0.0 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
-
Crest Lodge Care Centre Limited
Hindhead, Surrey · GU26 6PS · Nursing home · 47 beds0.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
-
Springkell House Care Home
Hindhead, Surrey · GU26 6PT · Residential care home · 35 beds0.3 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 9 months ago
-
Moorhouse Care Home
Hindhead, Surrey · GU26 6RA · Residential care home · 38 beds0.8 km
Requires improvement
S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement
Rated 5 years ago
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Green Gables Nursing Home (Downing Green Gables Limited)
Hindhead, Hampshire · GU26 6LY · Nursing home · 40 beds1.1 km
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 8 years ago
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Huntington House
Hindhead, Surrey · GU26 6BG · Nursing home · 39 beds1.1 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 8 years ago
More care homes near GU26 6NL →
