Residential care home · Kent

The Vale Residential Care Home

191 Willington Street, Maidstone, ME15 8ED

Inadequate SafeEffectiveCaringResponsiveWell-led Rated 8 months ago

The Vale Residential Care Home is a residential care home in Maidstone, run by Charing Vale Limited. It has 28 registered beds and supports older people, people living with dementia and younger adults.

CQC rated it Inadequate overall in January 2026. It was rated Good for effective, caring and responsive. Across Kent, 79% of the 461 rated care homes are Good or Outstanding.

CQC rating

Inadequate

Published 16 January 2026 Rated 8 months ago

SafeAre people protected from abuse and avoidable harm?Inadequate
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Inadequate

Read the full inspection report on cqc.org.uk ↗

How it compares in Kent

The Vale Residential Care Home is in the Inadequate tier, alongside 7 other homes in Kent. Of the 461 rated care homes here, 79% are Good or Outstanding (England: 83%).

Outstanding 17 (4%)
Good, with Outstanding areas 15 (3%)
Good 287 (59%)
Good, with an area to improve 46 (10%)
Requires improvement 88 (18%)
Inadequate 8 (2%)
Not yet rated 22 (5%)

Half of Kent's ratings are more than 5.5 years old. How tiers work

See all 483 care homes in Kent →

Care homes nearby

Maplewood Court Care Home
Maidstone, Kent · ME15 7TA · Nursing home · 72 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
The Oast
Maidstone, Kent · ME15 7AT · Residential care home · 28 beds1.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 months ago
Ashley Gardens Care Centre
Maidstone, Kent · ME15 8RA · Nursing home · 89 beds1.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
Church Lane
Maidstone, Kent · ME14 4EF · Residential care home · 20 beds1.9 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
Glenhurst Lodge
Maidstone, Kent · ME14 5DX · Nursing home · 23 beds2.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Magnolia House
Maidstone, Kent · ME15 6BA · Residential care home · 6 beds2.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 months ago

More care homes near ME15 8ED →

Key facts

Type: Residential care home
Beds: 28
Provider: Charing Vale Limited
Registered manager: Not listed
Registered with CQC since: 3 December 2010
Local authority: Kent
CQC location ID: 1-149402645

Who it cares for

Older people
Dementia
Younger adults (18–65)

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?