Nursing home · Kent

The West Gate

2-4 Canterbury Road, Westgate-on-Sea, Margate, CT8 8JJ

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 1 year ago

The West Gate is a nursing home in Margate, run by Bedstone Limited. It is registered for up to 52 residents and supports older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.

CQC rated it Requires improvement overall in November 2024. It was rated Good for effective, caring and responsive. Across Kent, 79% of the 461 rated care homes are Good or Outstanding.

CQC rating

Requires improvement

Published 12 November 2024 Rated 1 year ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Kent

The West Gate is in the Requires improvement tier, alongside 87 other homes in Kent. Of the 461 rated care homes here, 79% are Good or Outstanding (England: 83%).

Outstanding 17 (4%)
Good, with Outstanding areas 15 (3%)
Good 287 (59%)
Good, with an area to improve 46 (10%)
Requires improvement 88 (18%)
Inadequate 8 (2%)
Not yet rated 22 (5%)

Half of Kent's ratings are more than 5.5 years old. How tiers work

See all 483 care homes in Kent →

Care homes nearby

Roxburgh House
Westgate-On-Sea, Kent · CT8 8RX · Residential care home · 22 beds0.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Avondale House
Westgate On Sea, Kent · CT8 8RX · Residential care home · 8 beds0.3 km

Outstanding S: GoodE: OutstandingC: OutstandingR: OutstandingW: Outstanding Rated 8 months ago
The Chilterns
Westgate On Sea, Kent · CT8 8SA · Nursing home · 24 beds0.5 km

Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 5 years ago
Eaton Lodge Nursing Home
Westgate-On-Sea, Kent · CT8 8SN · Nursing home · 24 beds0.6 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 7 months ago
Ocean Swell
Westgate On Sea, Kent · CT8 8SB · Residential care home · 32 beds0.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Westcliffe Villa
Westgate-On-Sea, Kent · CT8 8QW · Residential care home · 14 beds0.9 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago

More care homes near CT8 8JJ →

Key facts

Type: Nursing home
Beds: 52
Provider: Bedstone Limited
Registered manager: Monika Liszka
Registered with CQC since: 26 January 2011
Local authority: Kent
CQC location ID: 1-157008300

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Mental health
Sensory impairment

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?