Residential care home · Norfolk

The Willows

School Lane, Besthorpe, Attleborough, NR17 2LH

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 1 year ago

01953451542 Website ↗

The Willows is a residential care home in Attleborough in Norfolk, run by Westward Care Homes Limited (part of National Care Group). CQC registers it for 19 places and supports younger adults and people with a learning disability or autism.

Its latest CQC rating, published April 2025, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding.

CQC rating

Requires improvement

Published 16 April 2025 Rated 1 year ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

The Willows is in the Requires improvement tier, alongside 91 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

Outstanding 18 (6%)
Good, with Outstanding areas 12 (4%)
Good 120 (39%)
Good, with an area to improve 43 (14%)
Requires improvement 92 (30%)
Inadequate 10 (3%)
Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

The provider's other homes

Westward Care Homes Limited runs 2 care homes registered with CQC: 1 Good, 1 Requires improvement.

8 Acres
Attleborough, Norfolk · NR17 1AW · Residential care home · 18 beds

Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 1 year ago

All 2 homes run by Westward Care Homes Limited →

Care homes nearby

Fairland House
Attleborough, Norfolk · NR17 2AS · Residential care home · 34 beds1.9 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
St Edmunds
Attleborough, Norfolk · NR17 2AW · Residential care home · 40 beds1.9 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
St Elmos
Attleborough, Norfolk · NR17 2EL · Residential care home · 8 beds2.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month
Brooklyn House Nursing Home
Attleborough, Norfolk · NR17 2AG · Nursing home · 38 beds2.1 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 month ago
Oak Trees (Respite)
Attleborough, Norfolk · NR17 1QW · Residential care home · 4 beds2.6 km

Outstanding S: OutstandingE: GoodC: OutstandingR: GoodW: Outstanding Rated 6 years ago
The Laurels Care Home
Attleborough, Norfolk · NR17 1AA · Residential care home · 52 beds3.3 km

Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 months ago

More care homes near NR17 2LH →