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Residential care home · Coventry

The Willows

38-39 Westminster Road, Coventry, CV1 3GB

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 1 month ago
02476016154

The Willows is a residential care home in Coventry in Coventry, run by The Willows Residential Care Home Limited (part of Maple Group). It has 32 registered beds and supports older people, people living with dementia and younger adults.

Its latest CQC rating, published August 2026, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 65% of care homes in Coventry are rated Good or Outstanding.

CQC rating

Requires improvement
Published 4 August 2026 Rated 1 month ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Coventry

The Willows is in the Requires improvement tier, alongside 23 other homes in Coventry. Of the 69 rated care homes here, 65% are Good or Outstanding (England: 83%).

  • Outstanding 1 (1%)
  • Good, with Outstanding areas 1 (1%)
  • Good 37 (51%)
  • Good, with an area to improve 6 (8%)
  • Requires improvement 24 (33%)
  • Not yet rated 3 (4%)

Half of Coventry's ratings are more than 5.2 years old. How tiers work

See all 72 care homes in Coventry →

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