The Willows is a residential care home in Hindhead, run by Voyage 1 Limited. It has 10 registered beds and supports younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment.
CQC rated it Good overall in August 2019, and Good in all five key questions. Across Surrey, 81% of the 336 rated care homes are Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Good
Published 21 August 2019
Rated 7 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 21 August 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Surrey
The Willows is in the Good tier, alongside 218 other homes in Surrey.
Of the 336 rated care homes here, 81% are Good or Outstanding
(England: 83%).
- Outstanding 14 (4%)
- Good, with Outstanding areas 16 (5%)
- Good 219 (63%)
- Good, with an area to improve 23 (7%)
- Requires improvement 63 (18%)
- Inadequate 1 (0%)
- Not yet rated 12 (3%)
Half of Surrey's ratings are more than 4.1 years old. How tiers work
See all 348 care homes in Surrey →
The provider's other homes
Voyage 1 Limited runs 241 care homes registered with CQC: 11 Outstanding, 207 Good, 20 Requires improvement, 3 Not yet rated.
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1 Sheringham Avenue
London, Enfield · N14 4UB · Residential care home · 5 beds
★Outstanding
S: GoodE: GoodC: GoodR: OutstandingW: Outstanding
Rated 4 months ago
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4 Pages Orchard
Reading, Oxfordshire · RG4 9LW · Residential care home · 3 beds
★Outstanding
S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding
Rated 7 years ago
-
Bewick House
Darlington · DL1 3HW · Residential care home · 6 beds
★Outstanding
S: GoodE: OutstandingC: GoodR: OutstandingW: Good
Rated 6 years ago
-
Broadview
Fareham, Hampshire · PO16 7UB · Residential care home · 6 beds
★Outstanding
S: GoodE: GoodC: GoodR: OutstandingW: Outstanding
Rated 6 years ago
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Derwent Cottage
Scarborough, North Yorkshire · YO12 4RB · Residential care home · 4 beds
★Outstanding
S: GoodE: OutstandingC: OutstandingR: OutstandingW: Outstanding
Rated 6 years ago
-
Esmer House
Mansfield, Nottinghamshire · NG19 9DT · Residential care home · 6 beds
★Outstanding
S: GoodE: GoodC: GoodR: OutstandingW: Outstanding
Rated 4 years ago
All 241 homes run by Voyage 1 Limited →
Care homes nearby
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Beechwood
Hindhead, Surrey · GU26 6GG · Residential care home · 5 beds0.0 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
-
The Cedars
Hindhead, Surrey · GU26 6GG · Residential care home · 14 beds0.0 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
-
Shannon Court
Hindhead, Surrey · GU26 6DA · Residential care home · 53 beds0.7 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 1 year ago
-
Brownscombe Residency
Haslemere, Surrey · GU27 3PL · Nursing home · 55 beds1.0 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
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Green Gables Nursing Home (Downing Green Gables Limited)
Hindhead, Hampshire · GU26 6LY · Nursing home · 40 beds1.1 km
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 8 years ago
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Moorlands Lodge Care Home
Hindhead, Surrey · GU26 6TJ · Nursing home · 106 beds1.3 km
Requires improvement
S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement
Rated 8 months ago
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