Residential care home · Leeds

Victoria House Residential Home

Low Grange Cresent, Belle Isle, Leeds, LS10 3EB

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 4 years ago

Victoria House Residential Home is a residential care home in Leeds in Leeds, run by Inniscastle Care Limited. CQC registers it for 43 places and supports older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment.

Its latest CQC rating, published September 2022, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 79% of care homes in Leeds are rated Good or Outstanding.

CQC rating

Requires improvement

Published 7 September 2022 Rated 4 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Leeds

Victoria House Residential Home is in the Requires improvement tier, alongside 28 other homes in Leeds. Of the 140 rated care homes here, 79% are Good or Outstanding (England: 83%).

Outstanding 4 (3%)
Good, with Outstanding areas 4 (3%)
Good 83 (54%)
Good, with an area to improve 20 (13%)
Requires improvement 29 (19%)
Not yet rated 15 (10%)

Half of Leeds's ratings are more than 4.1 years old. How tiers work

See all 155 care homes in Leeds →

Care homes nearby

Nesfield Lodge
Leeds · LS10 3LG · Residential care home · 44 beds1.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 months ago
Rushmore House
Leeds · LS10 2AY · Nursing home · 30 beds1.5 km

Good S: GoodE: Requires improvementC: GoodR: GoodW: Good Rated 3 years ago
Ingleborough House
Leeds · LS10 2AY · Nursing home · 30 beds1.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 months ago
Tryfan House
Leeds · LS10 2AY · Nursing home · 30 beds1.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
Nevis House
Leeds · LS10 2AY · Nursing home · 30 beds1.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
Blencathra House
Leeds · LS10 2AY · Nursing home · 30 beds1.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near LS10 3EB →

Key facts

Type: Residential care home
Beds: 43
Provider: Inniscastle Care Limited
Registered manager: Eduard Lavelle
Registered with CQC since: 18 May 2011
Local authority: Leeds
CQC location ID: 1-226803115

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Sensory impairment

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?