Residential care home · Wirral

Victoria House (Wallasey)

166 Church Street, Wallasey, CH44 8AL

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 5 years ago

Victoria House (Wallasey) is a residential care home in Wallasey in Wirral, run by Victoria House (Wallasey) Limited. CQC registers it for 56 places and supports older people, people living with dementia and younger adults.

Its latest CQC rating, published October 2020, is Requires improvement overall. It was rated Good for effective. For comparison, 71% of care homes in Wirral are rated Good or Outstanding. The rating is 5 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement

Published 2 October 2020 Rated 5 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 2 October 2020, 5 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Wirral

Victoria House (Wallasey) is in the Requires improvement tier, alongside 25 other homes in Wirral. Of the 103 rated care homes here, 71% are Good or Outstanding (England: 83%).

Good, with Outstanding areas 5 (5%)
Good 54 (49%)
Good, with an area to improve 14 (13%)
Requires improvement 26 (23%)
Inadequate 4 (4%)
Not yet rated 8 (7%)

Half of Wirral's ratings are more than 4.2 years old. How tiers work

See all 111 care homes in Wirral →

Care homes nearby

Copperfield
Wallasey, Wirral · CH44 8AB · Residential care home · 14 beds0.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Apple Blossom Court
Wallasey, Wirral · CH44 8EN · Residential care home · 17 beds0.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
St Martins Residential Home
Wallasey, Wirral · CH44 1BG · Residential care home · 16 beds0.5 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 7 years ago
Somerville
Wallasey, Wirral · CH44 9ED · Residential care home · 7 beds0.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
St George's Care Homes
Wallasey, Wirral · CH44 5UL · Nursing home · 50 beds0.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Leighton Court Nursing Home
Wirral · CH45 7LX · Nursing home · 48 beds0.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago

More care homes near CH44 8AL →

Key facts

Type: Residential care home
Beds: 56
Provider: Victoria House (Wallasey) Limited
Registered manager: Not listed
Registered with CQC since: 6 April 2011
Local authority: Wirral
CQC location ID: 1-165819398

Who it cares for

Older people
Dementia
Younger adults (18–65)

Service user groups registered with CQC.

Questions to ask on a visit

The CQC rating is from October 2020. Has the manager or owner changed since then?
CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?