Waterloo House is a residential care home in Plymouth in Plymouth, run by Vivacare Limited. It has 20 registered beds and supports younger adults and people with mental health needs.
Its latest CQC rating, published September 2025, is Requires improvement overall. It was rated Good for caring and responsive. For comparison, 79% of care homes in Plymouth are rated Good or Outstanding.
CQC rating
Requires improvement
Published 12 September 2025
Rated 1 year ago
- SafeAre people protected from abuse and avoidable harm?Requires improvement
- EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
Read the full inspection report on cqc.org.uk ↗
How it compares in Plymouth
Waterloo House is in the Requires improvement tier, alongside 16 other homes in Plymouth.
Of the 85 rated care homes here, 79% are Good or Outstanding
(England: 83%).
- Outstanding 10 (11%)
- Good, with Outstanding areas 8 (9%)
- Good 45 (52%)
- Good, with an area to improve 4 (5%)
- Requires improvement 17 (20%)
- Inadequate 1 (1%)
- Not yet rated 2 (2%)
Half of Plymouth's ratings are more than 4.4 years old. How tiers work
See all 87 care homes in Plymouth →
The provider's other homes
Vivacare Limited runs 4 care homes registered with CQC: 3 Requires improvement, 1 Not yet rated.
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Riviera Court
Torquay, Torbay · TQ1 1QB · Residential care home · 22 beds
Requires improvement
S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement
Rated 3 years ago
-
Tremanse House Care Home
Bodmin, Cornwall · PL31 1JA · Residential care home · 23 beds
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 1 year ago
-
The Palm
Torquay, Torbay · TQ1 3HA · Residential care home · 21 beds
Not yet rated
S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
All 4 homes run by Vivacare Limited →
Care homes nearby
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Drake Nursing Home
Plymouth · PL1 5RH · Nursing home · 32 beds0.0 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
-
Astor Hall
Plymouth · PL1 5RB · Residential care home · 26 beds0.1 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 4 years ago
-
Camellia House
Plymouth · PL3 4DN · Residential care home · 21 beds0.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 8 years ago
-
Wisteria House Stoke Limited
Plymouth · PL1 4QX · Residential care home · 22 beds0.2 km
★Outstanding
S: OutstandingE: OutstandingC: OutstandingR: OutstandingW: Outstanding
Rated 7 years ago
-
Underhill House Residential Home
Plymouth · PL3 4BP · Residential care home · 28 beds0.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
-
Klein
Plymouth · PL2 1AE · Residential care home · 2 beds0.3 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
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