West Cliff Hall is a residential care home in Southampton in Hampshire, run by Hartford Care (5) Limited (part of Deer Capital). CQC registers it for 59 places and supports older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.
Its latest CQC rating, published January 2018, is Good overall, and Good in all five key questions. For comparison, 85% of care homes in Hampshire are rated Good or Outstanding. The rating is 8 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Good
Published 25 January 2018
Rated 8 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 25 January 2018, 8 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Hampshire
West Cliff Hall is in the Good tier, alongside 261 other homes in Hampshire.
Of the 436 rated care homes here, 85% are Good or Outstanding
(England: 83%).
- Outstanding 24 (5%)
- Good, with Outstanding areas 30 (7%)
- Good 262 (57%)
- Good, with an area to improve 54 (12%)
- Requires improvement 66 (14%)
- Not yet rated 21 (5%)
Half of Hampshire's ratings are more than 5.2 years old. How tiers work
See all 457 care homes in Hampshire →
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