West Hall is a residential care home in West Byfleet in Surrey, run by Anchor Hanover Group. It is registered for up to 117 residents and supports older people, people living with dementia and younger adults.
Its latest CQC rating, published June 2019, is Outstanding overall. It was rated Good for safe and effective. For comparison, 81% of care homes in Surrey are rated Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
★Outstanding
Published 26 June 2019
Rated 7 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?★Outstanding
- ResponsiveAre services organised to meet people's needs?★Outstanding
- Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
Older rating. Published 26 June 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Surrey
West Hall is in the Outstanding tier, alongside 13 other homes in Surrey.
Of the 336 rated care homes here, 81% are Good or Outstanding
(England: 83%).
- Outstanding 14 (4%)
- Good, with Outstanding areas 16 (5%)
- Good 219 (63%)
- Good, with an area to improve 23 (7%)
- Requires improvement 63 (18%)
- Inadequate 1 (0%)
- Not yet rated 12 (3%)
Half of Surrey's ratings are more than 4.1 years old. How tiers work
See all 348 care homes in Surrey →
The provider's other homes
Anchor Hanover Group runs 121 care homes registered with CQC: 3 Outstanding, 98 Good, 18 Requires improvement, 2 Not yet rated.
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Beech Hall
Leeds · LS12 3UE · Residential care home · 64 beds
★Outstanding
S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding
Rated 6 years ago
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St Anne's - Saltash
Saltash, Cornwall · PL12 6DJ · Residential care home · 33 beds
★Outstanding
S: GoodE: OutstandingC: OutstandingR: OutstandingW: Outstanding
Rated 6 years ago
-
Ashcroft
Bradford · BD2 3EF · Residential care home · 66 beds
Good
S: GoodE: GoodC: OutstandingR: GoodW: Good
Rated 8 years ago
-
Sandstones
Wirral · CH45 7QF · Residential care home · 35 beds
Good
S: GoodE: GoodC: OutstandingR: GoodW: Good
Rated 7 years ago
-
St Marys
Ipswich, Suffolk · IP9 2PS · Residential care home · 60 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Outstanding
Rated 7 months ago
-
The Manor House Roundhay
Leeds · LS8 2JH · Residential care home · 65 beds
Good
S: GoodE: GoodC: OutstandingR: GoodW: Good
Rated 6 months ago
All 121 homes run by Anchor Hanover Group →
Care homes nearby
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Charrington Manor Care Home
West Byfleet, Surrey · KT14 6LT · Nursing home · 80 beds0.9 km
Good
S: GoodE: GoodC: GoodR: OutstandingW: Good
Rated 3 years ago
-
Kings Lodge Care Centre
West Byfleet, Surrey · KT14 7BQ · Nursing home · 44 beds1.0 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
-
The Chestnuts
West Byfleet, Surrey · KT14 7AN · Residential care home · 20 beds1.0 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 8 years ago
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13 Manor Crescent
Byfleet, Surrey · KT14 7EN · Residential care home · 4 beds1.3 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
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15 Manor Crescent
West Byfleet, Surrey · KT14 7EN · Residential care home · 4 beds1.3 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 4 years ago
-
Oakcroft House Care Home
West Byfleet, Surrey · KT14 6JG · Nursing home · 40 beds1.4 km
Good
S: Requires improvementE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
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