Residential care home · Sheffield

Westbourne House

42-44 Dykes Hall Road, Hillsborough, Sheffield, S6 4GQ

Inadequate SafeEffectiveCaringResponsiveWell-led Rated 1 month ago

Westbourne House is a residential care home in Sheffield, run by Doves Care Services Limited. It has 11 registered beds and supports older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs.

CQC rated it Inadequate overall in July 2026. It was rated Requires improvement for effective and responsive; Good for caring. Across Sheffield, 86% of the 107 rated care homes are Good or Outstanding.

CQC rating

Inadequate

Published 28 July 2026 Rated 1 month ago

SafeAre people protected from abuse and avoidable harm?Inadequate
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Inadequate

Read the full inspection report on cqc.org.uk ↗

How it compares in Sheffield

Westbourne House is in the Inadequate tier, alongside 0 other homes in Sheffield. Of the 107 rated care homes here, 86% are Good or Outstanding (England: 83%).

Outstanding 4 (4%)
Good, with Outstanding areas 8 (7%)
Good 70 (61%)
Good, with an area to improve 10 (9%)
Requires improvement 14 (12%)
Inadequate 1 (1%)
Not yet rated 7 (6%)

Half of Sheffield's ratings are more than 3.3 years old. How tiers work

See all 114 care homes in Sheffield →

Care homes nearby

Herries Lodge
Sheffield · S5 8TT · Residential care home · 47 beds1.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Springwood
Sheffield · S5 8TN · Residential care home · 40 beds1.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
Leahyrst Care Home
Sheffield · S6 3NA · Residential care home · 40 beds2.1 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 10 months ago
Midhurst Road Residential Home
Sheffield · S6 1EY · Residential care home · 54 beds2.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
Moorend Place
Sheffield · S10 1GE · Nursing home · 58 beds2.2 km

Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 6 years ago
Northfield Nursing Home
Sheffield · S6 3GP · Nursing home · 63 beds2.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near S6 4GQ →

Key facts

Type: Residential care home
Beds: 11
Provider: Doves Care Services Limited
Registered manager: Robert Hayes
Registered with CQC since: 3 January 2024
Local authority: Sheffield
CQC location ID: 1-18387743825

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Mental health

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?