Residential care home · Knowsley

Whitestone Lodge

56 Church Road, Roby, Liverpool, L36 9TP

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 1 year ago

Whitestone Lodge is a residential care home in Liverpool in Knowsley, run by Mrs Veronica Caulton. CQC registers it for 20 places and supports older people and people living with dementia.

Its latest CQC rating, published June 2025, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 78% of care homes in Knowsley are rated Good or Outstanding.

CQC rating

Requires improvement

Published 24 June 2025 Rated 1 year ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Knowsley

Whitestone Lodge is in the Requires improvement tier, alongside 3 other homes in Knowsley. Of the 23 rated care homes here, 78% are Good or Outstanding (England: 83%).

Outstanding 1 (4%)
Good 17 (63%)
Requires improvement 4 (15%)
Inadequate 1 (4%)
Not yet rated 4 (15%)

Half of Knowsley's ratings are more than 3.4 years old. How tiers work

See all 27 care homes in Knowsley →

Care homes nearby

St Bartholomews Court Nursing Home
Liverpool, Knowsley · L36 4PJ · Nursing home · 51 beds0.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
Roby House Care Centre
Liverpool, Knowsley · L36 5XW · Nursing home · 55 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 months ago
Roby Lodge
Liverpool, Knowsley · L36 5XW · Residential care home · 40 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Aaron Grange Care Home
Liverpool, Knowsley · L36 5XG · Nursing home · 68 beds0.9 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 4 months ago
Montgomery Care Home
Liverpool, Knowsley · L36 7XZ · Residential care home · 25 beds1.0 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Moss View
Liverpool · L14 0JJ · Nursing home · 78 beds1.1 km

Good S: GoodE: GoodC: GoodR: Requires improvementW: Good Rated 1 year ago

More care homes near L36 9TP →

Key facts

Type: Residential care home
Beds: 20
Provider: Mrs Veronica Caulton
Registered manager: Not listed
Registered with CQC since: 10 June 2020
Local authority: Knowsley
CQC location ID: 1-8970607556

Who it cares for

Older people
Dementia

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?