Residential care home · Norfolk

Winchley Home

Rectory Lane, West Winch, Kings Lynn, PE33 0NR

Inadequate SafeEffectiveCaringResponsiveWell-led Rated 5 months ago

Winchley Home is a residential care home in Kings Lynn in Norfolk, run by Gemini Care Limited. CQC registers it for 41 places and supports people living with dementia.

Its latest CQC rating, published April 2026, is Inadequate overall, and Inadequate in all five key questions. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding.

CQC rating

Inadequate

Published 15 April 2026 Rated 5 months ago

SafeAre people protected from abuse and avoidable harm?Inadequate
EffectiveDoes care achieve good outcomes and a good quality of life?Inadequate
CaringAre staff kind, compassionate and respectful?Inadequate
ResponsiveAre services organised to meet people's needs?Inadequate
Well-ledIs the home well managed, with a culture of high-quality care?Inadequate

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

Winchley Home is in the Inadequate tier, alongside 9 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

Outstanding 18 (6%)
Good, with Outstanding areas 12 (4%)
Good 120 (39%)
Good, with an area to improve 43 (14%)
Requires improvement 92 (30%)
Inadequate 10 (3%)
Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

The provider's other homes

Gemini Care Limited runs 2 care homes registered with CQC: 1 Requires improvement, 1 Inadequate.

The Lodge
Ipswich, Suffolk · IP8 3JD · Residential care home · 44 beds

Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 7 years ago

All 2 homes run by Gemini Care Limited →

Care homes nearby

Goodwins Hall Care Home
Kings Lynn, Norfolk · PE30 5PD · Nursing home · 78 beds3.4 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago
Portland Street
Kings Lynn, Norfolk · PE30 1PB · Residential care home · 13 beds4.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Manton House
King'S Lynn, Norfolk · PE30 2QG · Residential care home · 22 beds4.2 km

Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 5 years ago
Kings Lynn Residential Home
King'S Lynn, Norfolk · PE30 1PW · Residential care home · 47 beds4.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Briar House
King'S Lynn, Norfolk · PE30 2DQ · Residential care home · 62 beds5.0 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 1 month ago
The Mallards
Kings Lynn, Norfolk · PE30 4DW · Residential care home · 11 beds5.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 8 years ago

More care homes near PE33 0NR →

Key facts

Type: Residential care home
Beds: 41
Provider: Gemini Care Limited
Registered manager: Not listed
Registered with CQC since: 15 November 2010
Local authority: Norfolk
CQC location ID: 1-119827590

Who it cares for

Dementia

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?