Residential care home · Kent

Woodside Residential Care Home

Whitfield Hill, Dover, CT16 3BE

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 1 year ago

Woodside Residential Care Home is a residential care home in Dover, run by Charing Way Limited. CQC registers it for 40 places and supports older people, people living with dementia, younger adults and people with a learning disability or autism.

CQC rated it Requires improvement overall in February 2025. It was rated Good for effective, caring and responsive. Across Kent, 79% of the 461 rated care homes are Good or Outstanding.

CQC rating

Requires improvement

Published 12 February 2025 Rated 1 year ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Kent

Woodside Residential Care Home is in the Requires improvement tier, alongside 87 other homes in Kent. Of the 461 rated care homes here, 79% are Good or Outstanding (England: 83%).

Outstanding 17 (4%)
Good, with Outstanding areas 15 (3%)
Good 287 (59%)
Good, with an area to improve 46 (10%)
Requires improvement 88 (18%)
Inadequate 8 (2%)
Not yet rated 22 (5%)

Half of Kent's ratings are more than 5.5 years old. How tiers work

See all 483 care homes in Kent →

Care homes nearby

Riverlea House
Dover, Kent · CT17 0QY · Residential care home · 44 beds0.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Applecroft Care Home
Dover, Kent · CT17 0ER · Nursing home · 75 beds0.4 km

Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 5 months ago
Ivy Bank Residential Care Home
Dover, Kent · CT16 3DB · Residential care home · 27 beds0.6 km

Requires improvement S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
Temple Ewell Nursing Home
Dover, Kent · CT16 3DB · Nursing home · 44 beds0.6 km

Inadequate S: InadequateE: InadequateC: Requires improvementR: Requires improvementW: Inadequate Rated 1 month ago
Swerford House
Dover, Kent · CT16 3AW · Residential care home · 7 beds0.7 km

Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago
St. Michaels
Dover, Kent · CT16 3DE · Residential care home · 5 beds0.9 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago

More care homes near CT16 3BE →

Key facts

Type: Residential care home
Beds: 40
Provider: Charing Way Limited
Registered manager: Julie Mason
Registered with CQC since: 20 December 2010
Local authority: Kent
CQC location ID: 1-157829646

Who it cares for

Older people
Dementia
Younger adults (18–65)
Learning disability or autism

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?