Residential care home · Norfolk

York House

47 Norwich Road, Dereham, NR20 3AS

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 7 years ago
01362697134 Website ↗

York House is a residential care home in Dereham, run by Black Swan International Limited. It is registered for up to 43 residents and supports older people.

CQC rated it Good overall in May 2019, and Good in all five key questions. Across Norfolk, 65% of the 295 rated care homes are Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 18 May 2019 Rated 7 years ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 18 May 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

York House is in the Good tier, alongside 119 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 120 (39%)
  • Good, with an area to improve 43 (14%)
  • Requires improvement 92 (30%)
  • Inadequate 10 (3%)
  • Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

The provider's other homes

Black Swan International Limited runs 23 care homes registered with CQC: 3 Outstanding, 19 Good, 1 Not yet rated.

  • Chiswick House
    Norwich, Norfolk · NR2 2AD · Residential care home · 32 beds
    Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 7 years ago
  • Nightingale Lodge
    Hunstanton, Norfolk · PE36 6AL · Residential care home · 29 beds
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 4 years ago
  • The Beeches
    Norwich, Norfolk · NR16 2NP · Residential care home · 46 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 6 years ago
  • Drummonds
    Colchester, Essex · CO5 9QJ · Residential care home · 45 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 8 years ago
  • Heathcote
    Norwich, Norfolk · NR2 2PA · Residential care home · 29 beds
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated this month
  • Mid Meadows
    Frinton On Sea, Essex · CO13 0AS · Residential care home · 22 beds
    Good S: OutstandingE: GoodC: GoodR: GoodW: Good Rated 6 years ago

All 23 homes run by Black Swan International Limited →

Care homes nearby

  • Walnut House
    Dereham, Norfolk · NR20 3AS · Residential care home · 5 beds0.0 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 7 years ago
  • Merle Boddy House
    Dereham, Norfolk · NR20 3AX · Residential care home · 10 beds0.3 km
    Inadequate S: InadequateE: InadequateC: InadequateR: InadequateW: Inadequate Rated 1 year ago
  • Sanford House Nursing Home
    East Dereham, Norfolk · NR19 2SD · Nursing home · 40 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • St Nicholas House
    Dereham, Norfolk · NR19 1BG · Residential care home · 38 beds0.9 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Eckling Grange
    Dereham, Norfolk · NR20 3BB · Residential care home · 60 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Maple Tree Care Limited
    Dereham, Norfolk · NR19 1TY · Residential care home · 4 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago

More care homes near NR20 3AS →