Nursing home · Medway

Ampersand

Parsonage Lane, Rochester, ME2 4HP

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 6 years ago
01634561014

Ampersand is a nursing home in Rochester, run by Sovereign Care Limited. It is registered for up to 43 residents and supports older people and people living with dementia.

CQC rated it Requires improvement overall in October 2019. It was rated Good for effective, caring and responsive. Across Medway, 68% of the 60 rated care homes are Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement
Published 26 October 2019 Rated 6 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 26 October 2019, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Medway

Ampersand is in the Requires improvement tier, alongside 16 other homes in Medway. Of the 60 rated care homes here, 68% are Good or Outstanding (England: 83%).

  • Good, with Outstanding areas 1 (2%)
  • Good 33 (51%)
  • Good, with an area to improve 7 (11%)
  • Requires improvement 17 (26%)
  • Inadequate 2 (3%)
  • Not yet rated 5 (8%)

Half of Medway's ratings are more than 4.6 years old. How tiers work

See all 65 care homes in Medway →

The provider's other homes

Sovereign Care Limited runs 3 care homes registered with CQC: 1 Good, 2 Requires improvement.

  • Caroline House
    Hailsham, East Sussex · BN27 3LG · Residential care home · 28 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • Filsham Lodge
    Hailsham, East Sussex · BN27 3NN · Nursing home · 56 beds
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago

All 3 homes run by Sovereign Care Limited →

Care homes nearby

  • Orchard View
    Rochester, Medway · ME2 4HP · Residential care home · 9 beds0.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Frindsbury Hall Care Home
    Rochester, Medway · ME2 4JS · Nursing home · 74 beds0.3 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 months ago
  • Lizbis Care Home
    Rochester, Medway · ME2 3DB · Residential care home · 19 beds0.6 km
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 3 years ago
  • Millstream House
    Rochester, Medway · ME2 3BT · Residential care home · 22 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Shaws Wood Residential Care Home
    Strood, Medway · ME2 3BU · Residential care home · 39 beds0.7 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 9 months ago
  • Kingsdown House
    Kent, Medway · ME2 3DE · Residential care home · 9 beds0.7 km
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 4 years ago

More care homes near ME2 4HP →