Nursing home · East Sussex

Filsham Lodge

137 - 141 South Road, Hailsham, BN27 3NN

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 1 year ago

Filsham Lodge is a nursing home in Hailsham, run by Sovereign Care Limited. It has 56 registered beds and supports older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.

CQC rated it Requires improvement overall in September 2025. It was rated Good for effective, caring and responsive. Across East Sussex, 85% of the 273 rated care homes are Good or Outstanding.

CQC rating

Requires improvement

Published 16 September 2025 Rated 1 year ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in East Sussex

Filsham Lodge is in the Requires improvement tier, alongside 41 other homes in East Sussex. Of the 273 rated care homes here, 85% are Good or Outstanding (England: 83%).

Outstanding 5 (2%)
Good, with Outstanding areas 10 (4%)
Good 168 (60%)
Good, with an area to improve 48 (17%)
Requires improvement 42 (15%)
Not yet rated 9 (3%)

Half of East Sussex's ratings are more than 3.8 years old. How tiers work

See all 282 care homes in East Sussex →

The provider's other homes

Sovereign Care Limited runs 3 care homes registered with CQC: 1 Good, 2 Requires improvement.

Caroline House
Hailsham, East Sussex · BN27 3LG · Residential care home · 28 beds

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
Ampersand
Rochester, Medway · ME2 4HP · Nursing home · 43 beds

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 6 years ago

All 3 homes run by Sovereign Care Limited →

Care homes nearby

Caroline House
Hailsham, East Sussex · BN27 3LG · Residential care home · 28 beds0.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
Jemini Place
Hailsham, East Sussex · BN27 3PN · Residential care home · 6 beds0.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
Ersham House Nursing Home
Hailsham, East Sussex · BN27 3PN · Nursing home · 40 beds0.8 km

Requires improvement S: GoodE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 3 years ago
Jemini Response 52 Summerheath Road
Hailsham, East Sussex · BN27 3DR · Residential care home · 5 beds1.0 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Woodside Hall Nursing Home
Hailsham, East Sussex · BN27 3PQ · Nursing home · 59 beds1.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Lynfords
Hailsham, East Sussex · BN27 2PX · Residential care home · 6 beds1.3 km

Requires improvement S: GoodE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 3 years ago

More care homes near BN27 3NN →

Key facts

Type: Nursing home
Beds: 56
Provider: Sovereign Care Limited
Registered manager: Simi Santhosh Babu
Registered with CQC since: 11 July 2011
Local authority: East Sussex
CQC location ID: 1-290987084

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Mental health
Sensory impairment

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?