Residential care home · Medway

Apna Ghar Residential Home

1 Kingswood Road, Gillingham, ME7 1EA

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 8 years ago

Apna Ghar Residential Home is a residential care home in Gillingham in Medway, run by Mrs Nilofer Englefield. CQC registers it for 3 places and supports older people, younger adults and people with mental health needs.

Its latest CQC rating, published June 2018, is Requires improvement overall. It was rated Good for caring and responsive. For comparison, 68% of care homes in Medway are rated Good or Outstanding. The rating is 8 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement

Published 8 June 2018 Rated 8 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 8 June 2018, 8 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Medway

Apna Ghar Residential Home is in the Requires improvement tier, alongside 16 other homes in Medway. Of the 60 rated care homes here, 68% are Good or Outstanding (England: 83%).

Good, with Outstanding areas 1 (2%)
Good 33 (51%)
Good, with an area to improve 7 (11%)
Requires improvement 17 (26%)
Inadequate 2 (3%)
Not yet rated 5 (8%)

Half of Medway's ratings are more than 4.6 years old. How tiers work

See all 65 care homes in Medway →

Care homes nearby

Rose House
Gillingham, Medway · ME7 1XH · Residential care home · 18 beds0.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 9 months ago
Brook House
Gillingham, Medway · ME7 4EA · Residential care home · 7 beds0.7 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
Pembroke House
Gillingham, Medway · ME7 4BS · Nursing home · 55 beds1.1 km

Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated this month
Byron Lodge Care Home Ltd
Gillingham, Medway · ME7 5PX · Nursing home · 29 beds1.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
Star Care Lodge
Gillingham, Medway · ME7 4AS · Residential care home · 13 beds1.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Welcome House - Gillingham Homes
Gillingham, Medway · ME7 5LW · Residential care home · 9 beds1.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago

More care homes near ME7 1EA →

Key facts

Type: Residential care home
Beds: 3
Provider: Mrs Nilofer Englefield
Registered manager: Nilofer Englefield
Registered with CQC since: 1 March 2011
Local authority: Medway
CQC location ID: 1-114358668

Who it cares for

Older people
Younger adults (18–65)
Mental health

Service user groups registered with CQC.

Questions to ask on a visit

The CQC rating is from June 2018. Has the manager or owner changed since then?
CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?