Residential care home · Stoke-on-Trent

Choices Housing Association Limited - 17 Norton Avenue

Stanfields, Stoke On Trent, ST6 7ER

Good Safe: GoodEffective: OutstandingCaring: GoodResponsive: GoodWell-led: Good Rated 8 years ago
01782819870 Website ↗

Choices Housing Association Limited - 17 Norton Avenue is a residential care home in Stoke On Trent in Stoke-on-Trent, run by Choices Housing Association Limited. It is registered for up to 6 residents and supports older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment.

Its latest CQC rating, published July 2018, is Good overall. It was rated Outstanding for effective. For comparison, 81% of care homes in Stoke-on-Trent are rated Good or Outstanding. The rating is 8 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 28 July 2018 Rated 8 years ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Outstanding
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 28 July 2018, 8 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Stoke-on-Trent

Choices Housing Association Limited - 17 Norton Avenue is in the Good, with Outstanding areas tier, alongside 2 other homes in Stoke-on-Trent. Of the 77 rated care homes here, 81% are Good or Outstanding (England: 83%).

  • Outstanding 3 (4%)
  • Good, with Outstanding areas 3 (4%)
  • Good 49 (60%)
  • Good, with an area to improve 7 (9%)
  • Requires improvement 15 (18%)
  • Not yet rated 5 (6%)

Half of Stoke-on-Trent's ratings are more than 6.7 years old. How tiers work

See all 82 care homes in Stoke-on-Trent →

The provider's other homes

Choices Housing Association Limited runs 12 care homes registered with CQC: 2 Outstanding, 10 Good.

All 12 homes run by Choices Housing Association Limited →

Care homes nearby

  • Choices Housing Association Limited - 535 High Lane
    Stoke On Trent, Stoke-on-Trent · ST6 7EP · Residential care home · 8 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • The Willows
    Stoke On Trent, Stoke-on-Trent · ST6 7EZ · Residential care home · 12 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Gorsefield Residential Home
    Stoke On Trent, Stoke-on-Trent · ST6 7EA · Residential care home · 17 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Agnes and Arthur
    Stoke On Trent, Stoke-on-Trent · ST6 7NG · Residential care home · 50 beds0.9 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago
  • Scotia Heights
    Stoke On Trent, Stoke-on-Trent · ST6 4HA · Nursing home · 60 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Clement Court
    Stoke-On-Trent · ST6 6JN · Nursing home · 80 beds1.2 km
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 4 months ago

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