Residential care home · Stoke-on-Trent

Coopers Croft

Robert Knox Way, Stoke-On-Trent, ST4 6FD

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 9 months ago

Coopers Croft is a residential care home in Stoke-On-Trent in Stoke-on-Trent, run by Ideal Carehomes (5) Limited (part of Welltower). CQC registers it for 66 places and supports older people and people living with dementia.

Its latest CQC rating, published November 2025, is Requires improvement overall. It was rated Good for caring and responsive. For comparison, 81% of care homes in Stoke-on-Trent are rated Good or Outstanding.

CQC rating

Requires improvement

Published 23 November 2025 Rated 9 months ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Stoke-on-Trent

Coopers Croft is in the Requires improvement tier, alongside 14 other homes in Stoke-on-Trent. Of the 77 rated care homes here, 81% are Good or Outstanding (England: 83%).

Outstanding 3 (4%)
Good, with Outstanding areas 3 (4%)
Good 49 (60%)
Good, with an area to improve 7 (9%)
Requires improvement 15 (18%)
Not yet rated 5 (6%)

Half of Stoke-on-Trent's ratings are more than 6.7 years old. How tiers work

See all 82 care homes in Stoke-on-Trent →

The provider's other homes

Ideal Carehomes (5) Limited runs 2 care homes registered with CQC: 2 Requires improvement.

Limetrees
Shrewsbury, Shropshire · SY2 6GY · Residential care home · 66 beds

Requires improvement S: Requires improvementE: GoodC: Requires improvementR: GoodW: Requires improvement Rated 2 months ago

All 2 homes run by Ideal Carehomes (5) Limited →

Care homes nearby

Alison House CareHome Limited
Stoke On Trent, Stoke-on-Trent · ST4 6JN · Residential care home · 29 beds0.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Chiltern Rest Home
Stoke On Trent, Stoke-on-Trent · ST4 6HN · Residential care home · 23 beds0.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
Grove Court
Newcastle Under Lyme, Staffordshire · ST5 1DS · Residential care home · 10 beds1.0 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
Phoenix House
Newcastle, Staffordshire · ST5 0PN · Residential care home · 4 beds1.0 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
Hilton House
Stoke On Trent, Stoke-on-Trent · ST4 6QZ · Residential care home · 55 beds1.0 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
St Quentin Senior Living, Residential & Nursing Homes
Newcastle Under Lyme, Staffordshire · ST5 0LZ · Nursing home · 73 beds1.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago

More care homes near ST4 6FD →

Key facts

Type: Residential care home
Beds: 66
Provider: Ideal Carehomes (5) Limited
Registered manager: Samuel Smith
Registered with CQC since: 16 January 2023
Local authority: Stoke-on-Trent
CQC location ID: 1-14575004900

Who it cares for

Older people
Dementia

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?