Residential care home · Staffordshire

Phoenix House

191 Basford Park Road, Newcastle, ST5 0PN

Not yet rated Safe: not ratedEffective: not ratedCaring: not ratedResponsive: not ratedWell-led: not rated
07783391247 Website ↗

Phoenix House is a residential care home in Newcastle in Staffordshire, run by RCD Care Limited. CQC registers it for 4 places and supports older people, younger adults, people with a learning disability or autism, people with mental health needs and people with a sensory impairment.

CQC has not yet published a rating for this home. That usually means it registered recently, or has changed owner and not yet been assessed.

CQC rating

Not yet rated
No published rating yet
  • SafeAre people protected from abuse and avoidable harm?Not yet rated
  • EffectiveDoes care achieve good outcomes and a good quality of life?Not yet rated
  • CaringAre staff kind, compassionate and respectful?Not yet rated
  • ResponsiveAre services organised to meet people's needs?Not yet rated
  • Well-ledIs the home well managed, with a culture of high-quality care?Not yet rated

Read the full inspection report on cqc.org.uk ↗

How it compares in Staffordshire

Phoenix House is in the Not yet rated tier, alongside 31 other homes in Staffordshire. Of the 236 rated care homes here, 78% are Good or Outstanding (England: 83%).

  • Outstanding 8 (3%)
  • Good, with Outstanding areas 14 (5%)
  • Good 131 (49%)
  • Good, with an area to improve 31 (12%)
  • Requires improvement 51 (19%)
  • Inadequate 1 (0%)
  • Not yet rated 32 (12%)

Half of Staffordshire's ratings are more than 5.5 years old. How tiers work

See all 268 care homes in Staffordshire →

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