Residential care home · Herefordshire, County of

Eastbank

26 Ledbury Road, Hereford, HR1 2SY

Good SafeEffectiveCaringResponsiveWell-led Rated 7 years ago

Eastbank is a residential care home in Hereford in Herefordshire, County of, run by Russell Vance James. CQC registers it for 7 places and supports older people, people living with dementia, younger adults, people with a physical disability and people with a learning disability or autism.

Its latest CQC rating, published May 2019, is Good overall, and Good in all five key questions. For comparison, 84% of care homes in Herefordshire, County of are rated Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good

Published 30 May 2019 Rated 7 years ago

SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 30 May 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Herefordshire, County of

Eastbank is in the Good tier, alongside 57 other homes in Herefordshire, County of. Of the 82 rated care homes here, 84% are Good or Outstanding (England: 83%).

Outstanding 5 (6%)
Good, with Outstanding areas 2 (2%)
Good 58 (68%)
Good, with an area to improve 4 (5%)
Requires improvement 12 (14%)
Inadequate 1 (1%)
Not yet rated 3 (4%)

Half of Herefordshire, County of's ratings are more than 5.5 years old. How tiers work

See all 85 care homes in Herefordshire, County of →

Care homes nearby

National Star at Ledbury Road
Hereford, Herefordshire, County of · HR1 2SX · Nursing home · 7 beds0.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
Noble Manor
Hereford, Herefordshire, County of · HR1 2SZ · Residential care home · 16 beds0.2 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
Oaklands Nursing Home
Hereford, Herefordshire, County of · HR1 2TP · Nursing home · 39 beds0.6 km

Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 6 years ago
Southbank
Hereford, Herefordshire, County of · HR1 2TQ · Residential care home · 13 beds0.6 km

Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 3 years ago
Lyndale
Hereford, Herefordshire, County of · HR1 2TQ · Residential care home · 10 beds0.6 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Brockington House Care Community
Hereford, Herefordshire, County of · HR1 1SQ · Nursing home · 70 beds0.7 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago

More care homes near HR1 2SY →

Key facts

Type: Residential care home
Beds: 7
Provider: Russell Vance James
Registered manager: Katherine Talbot
Registered with CQC since: 12 January 2011
Local authority: Herefordshire, County of
CQC location ID: 1-116698252

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Learning disability or autism

Service user groups registered with CQC.

Questions to ask on a visit

The CQC rating is from May 2019. Has the manager or owner changed since then?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?