Residential care home · Herefordshire, County of

Southbank

4 Southbank Close, Hereford, HR1 2TQ

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement Rated 3 years ago
01432261766

Southbank is a residential care home in Hereford in Herefordshire, County of, run by Hoople Ltd. CQC registers it for 13 places and supports older people, younger adults and people with a learning disability or autism.

Its latest CQC rating, published January 2023, is Requires improvement overall, and Requires improvement in all five key questions. For comparison, 84% of care homes in Herefordshire, County of are rated Good or Outstanding.

CQC rating

Requires improvement
Published 11 January 2023 Rated 3 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Requires improvement
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Herefordshire, County of

Southbank is in the Requires improvement tier, alongside 11 other homes in Herefordshire, County of. Of the 82 rated care homes here, 84% are Good or Outstanding (England: 83%).

  • Outstanding 5 (6%)
  • Good, with Outstanding areas 2 (2%)
  • Good 58 (68%)
  • Good, with an area to improve 4 (5%)
  • Requires improvement 12 (14%)
  • Inadequate 1 (1%)
  • Not yet rated 3 (4%)

Half of Herefordshire, County of's ratings are more than 5.5 years old. How tiers work

See all 85 care homes in Herefordshire, County of →

The provider's other homes

Hoople Ltd runs 3 care homes registered with CQC: 1 Good, 1 Requires improvement, 1 Not yet rated.

  • Ridgemoor Road
    Leominster, Herefordshire, County of · HR6 8UN · Residential care home · 8 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 months ago
  • Hillside Care Centre
    Hereford, Herefordshire, County of · HR2 7LB · Residential care home · 22 beds
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated

All 3 homes run by Hoople Ltd →

Care homes nearby

  • Lyndale
    Hereford, Herefordshire, County of · HR1 2TQ · Residential care home · 10 beds0.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Oaklands Nursing Home
    Hereford, Herefordshire, County of · HR1 2TP · Nursing home · 39 beds0.4 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 6 years ago
  • Noble Manor
    Hereford, Herefordshire, County of · HR1 2SZ · Residential care home · 16 beds0.5 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Eastbank
    Hereford, Herefordshire, County of · HR1 2SY · Residential care home · 7 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • National Star at Ledbury Road
    Hereford, Herefordshire, County of · HR1 2SX · Nursing home · 7 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Venns Lane Care Home
    Hereford, Herefordshire, County of · HR1 1DT · Residential care home · 24 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near HR1 2TQ →