Residential care home · Medway

Grafton Lodge

40 Goddington Road, Rochester, ME2 3DE

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 3 years ago

Grafton Lodge is a residential care home in Rochester in Medway, run by Sathya Care Ltd. It is registered for up to 22 residents and supports older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment.

Its latest CQC rating, published August 2023, is Requires improvement overall, and Requires improvement in all five key questions. For comparison, 68% of care homes in Medway are rated Good or Outstanding.

CQC rating

Requires improvement

Published 9 August 2023 Rated 3 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Medway

Grafton Lodge is in the Requires improvement tier, alongside 16 other homes in Medway. Of the 60 rated care homes here, 68% are Good or Outstanding (England: 83%).

Good, with Outstanding areas 1 (2%)
Good 33 (51%)
Good, with an area to improve 7 (11%)
Requires improvement 17 (26%)
Inadequate 2 (3%)
Not yet rated 5 (8%)

Half of Medway's ratings are more than 4.6 years old. How tiers work

See all 65 care homes in Medway →

The provider's other homes

Sathya Care Ltd runs 2 care homes registered with CQC: 2 Requires improvement.

Tollington Lodge Rest Home
Weston-Super-Mare, North Somerset · BS23 2UZ · Residential care home · 25 beds

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 6 years ago

All 2 homes run by Sathya Care Ltd →

Care homes nearby

Kingsdown House
Kent, Medway · ME2 3DE · Residential care home · 9 beds0.0 km

Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 4 years ago
Millstream House
Rochester, Medway · ME2 3BT · Residential care home · 22 beds0.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Shaws Wood Residential Care Home
Strood, Medway · ME2 3BU · Residential care home · 39 beds0.2 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 9 months ago
Lizbis Care Home
Rochester, Medway · ME2 3DB · Residential care home · 19 beds0.2 km

Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 3 years ago
Ampersand
Rochester, Medway · ME2 4HP · Nursing home · 43 beds0.7 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 6 years ago
Orchard View
Rochester, Medway · ME2 4HP · Residential care home · 9 beds0.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near ME2 3DE →

Key facts

Type: Residential care home
Beds: 22
Provider: Sathya Care Ltd
Registered manager: Christina Munn
Registered with CQC since: 24 January 2019
Local authority: Medway
CQC location ID: 1-6349822560

Who it cares for

Older people
Dementia
Younger adults (18–65)
Physical disability
Sensory impairment

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?