Heather House is a residential care home in Chester Le Street in Gateshead, run by Voyage 1 Limited. It is registered for up to 11 residents and supports older people, younger adults and people with a learning disability or autism.
Its latest CQC rating, published August 2019, is Good overall, and Good in all five key questions. For comparison, 96% of care homes in Gateshead are rated Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Good
Published 31 August 2019
Rated 7 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 31 August 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Gateshead
Heather House is in the Good tier, alongside 35 other homes in Gateshead.
Of the 48 rated care homes here, 96% are Good or Outstanding
(England: 83%).
- Outstanding 2 (4%)
- Good, with Outstanding areas 4 (8%)
- Good 36 (75%)
- Good, with an area to improve 4 (8%)
- Requires improvement 2 (4%)
Half of Gateshead's ratings are more than 1.9 years old. How tiers work
See all 48 care homes in Gateshead →
The provider's other homes
Voyage 1 Limited runs 241 care homes registered with CQC: 11 Outstanding, 207 Good, 20 Requires improvement, 3 Not yet rated.
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1 Sheringham Avenue
London, Enfield · N14 4UB · Residential care home · 5 beds
★Outstanding
S: GoodE: GoodC: GoodR: OutstandingW: Outstanding
Rated 4 months ago
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4 Pages Orchard
Reading, Oxfordshire · RG4 9LW · Residential care home · 3 beds
★Outstanding
S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding
Rated 7 years ago
-
Bewick House
Darlington · DL1 3HW · Residential care home · 6 beds
★Outstanding
S: GoodE: OutstandingC: GoodR: OutstandingW: Good
Rated 6 years ago
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Broadview
Fareham, Hampshire · PO16 7UB · Residential care home · 6 beds
★Outstanding
S: GoodE: GoodC: GoodR: OutstandingW: Outstanding
Rated 6 years ago
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Derwent Cottage
Scarborough, North Yorkshire · YO12 4RB · Residential care home · 4 beds
★Outstanding
S: GoodE: OutstandingC: OutstandingR: OutstandingW: Outstanding
Rated 6 years ago
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Esmer House
Mansfield, Nottinghamshire · NG19 9DT · Residential care home · 6 beds
★Outstanding
S: GoodE: GoodC: GoodR: OutstandingW: Outstanding
Rated 4 years ago
All 241 homes run by Voyage 1 Limited →
Care homes nearby
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Appletree Grange
Chester Le Street, Gateshead · DH3 2BH · Residential care home · 32 beds0.1 km
Good
S: GoodE: GoodC: OutstandingR: GoodW: Good
Rated 11 months ago
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Covent House
Gateshead · DH3 2PF · Nursing home · 63 beds1.5 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 11 months ago
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Lindisfarne Ouston
Chester Le Street, County Durham · DH2 1QT · Nursing home · 57 beds1.7 km
Good
S: GoodE: GoodC: GoodR: GoodW: Requires improvement
Rated 6 years ago
-
The Grove
Chester Le Street, Gateshead · DH3 1AJ · Residential care home · 8 beds1.9 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
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The Highlands
Chester Le Street, Gateshead · DH3 1LY · Residential care home · 14 beds2.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
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Lindisfarne Birtley
Chester Le Street, Gateshead · DH3 1LU · Nursing home · 66 beds2.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 1 year ago
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