The Highlands is a residential care home in Chester Le Street, run by Pathways Care Group Limited (part of Salutem Bid Co Ltd). It has 14 registered beds and supports people with a physical disability and people with a learning disability or autism.
CQC rated it Good overall in November 2018, and Good in all five key questions. Across Gateshead, 96% of the 48 rated care homes are Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Good
Published 9 November 2018
Rated 7 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Older rating. Published 9 November 2018, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Gateshead
The Highlands is in the Good tier, alongside 35 other homes in Gateshead.
Of the 48 rated care homes here, 96% are Good or Outstanding
(England: 83%).
- Outstanding 2 (4%)
- Good, with Outstanding areas 4 (8%)
- Good 36 (75%)
- Good, with an area to improve 4 (8%)
- Requires improvement 2 (4%)
Half of Gateshead's ratings are more than 1.9 years old. How tiers work
See all 48 care homes in Gateshead →
The provider's other homes
Pathways Care Group Limited runs 16 care homes registered with CQC: 16 Good.
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Fair Haven Care Home
Northampton, West Northamptonshire · NN2 6JA · Residential care home · 20 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 months ago
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Fairholme
South Shields, South Tyneside · NE33 2NG · Residential care home · 22 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 8 years ago
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Famille House
Leicester, Leicestershire · LE9 2EJ · Residential care home · 16 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 1 year ago
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Greenways
Pinner, Harrow · HA5 3PT · Residential care home · 16 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
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Newlands
Colchester, Essex · CO4 9HB · Residential care home · 8 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 4 years ago
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Rosedene
Kidderminster, Worcestershire · DY11 5BE · Residential care home · 6 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 8 years ago
All 16 homes run by Pathways Care Group Limited →
Care homes nearby
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Lindisfarne Birtley
Chester Le Street, Gateshead · DH3 1LU · Nursing home · 66 beds0.1 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 1 year ago
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The Grove
Chester Le Street, Gateshead · DH3 1AJ · Residential care home · 8 beds0.5 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
-
Covent House
Gateshead · DH3 2PF · Nursing home · 63 beds0.7 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 11 months ago
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Eighton Lodge Residential Care Home
Gateshead · NE9 7UB · Residential care home · 47 beds1.5 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 1 year ago
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Heather House
Chester Le Street, Gateshead · DH3 2BA · Residential care home · 11 beds2.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
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Appletree Grange
Chester Le Street, Gateshead · DH3 2BH · Residential care home · 32 beds2.3 km
Good
S: GoodE: GoodC: OutstandingR: GoodW: Good
Rated 11 months ago
More care homes near DH3 1LY →
