CompareMyCare

Nursing home · Havering

Heatherbrook

80 Como Street, Romford, RM7 7DT

Good SafeEffectiveCaringResponsiveWell-led Rated 6 years ago
01708737961

Heatherbrook is a nursing home in Romford in Havering, run by DMP Healthcare (Heatherbrook) Ltd. It is registered for up to 46 residents and supports older people, people living with dementia and younger adults.

Its latest CQC rating, published March 2020, is Good overall, and Good in all five key questions. For comparison, 92% of care homes in Havering are rated Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 10 March 2020 Rated 6 years ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 10 March 2020, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Havering

Heatherbrook is in the Good tier, alongside 38 other homes in Havering. Of the 53 rated care homes here, 92% are Good or Outstanding (England: 83%).

  • Outstanding 1 (2%)
  • Good 39 (67%)
  • Good, with an area to improve 9 (16%)
  • Requires improvement 4 (7%)
  • Not yet rated 5 (9%)

Half of Havering's ratings are more than 4.0 years old. How tiers work

See all 58 care homes in Havering →

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