Nursing home · Havering

Willows Care Home

227-229 London Road, Romford, RM7 9BQ

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 5 years ago
01708765899 Website ↗

Willows Care Home is a nursing home in Romford in Havering, run by Willows Care Home (Romford) Limited (part of Care Concern Group). It has 72 registered beds and supports older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment.

Its latest CQC rating, published January 2021, is Good overall, and Good in all five key questions. For comparison, 92% of care homes in Havering are rated Good or Outstanding. The rating is 5 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 22 January 2021 Rated 5 years ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 22 January 2021, 5 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Havering

Willows Care Home is in the Good tier, alongside 38 other homes in Havering. Of the 53 rated care homes here, 92% are Good or Outstanding (England: 83%).

  • Outstanding 1 (2%)
  • Good 39 (67%)
  • Good, with an area to improve 9 (16%)
  • Requires improvement 4 (7%)
  • Not yet rated 5 (9%)

Half of Havering's ratings are more than 4.0 years old. How tiers work

See all 58 care homes in Havering →

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